Make sure you have a professional e-mail signature, even when you're on vacation

Instead of an elegant out-of-office message, your customers receive an automatic reply with text such as “I'll be back on August 5” and something that resembles a signature... but looks like a random mix of characters, links, and HTML with no rhyme or reason.

What went wrong?

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📬 Why do Gmail autoresponders mess up e-mail signatures?

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Gmail's out-of-office message uses the same editor you use to write e-mails. The problem starts when:

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• You create an autoresponder in “plain text” mode (Plain Text), e.g. by accident or from a mobile device.
• You set up a message from the Gmail app on your phone, which only supports a text editor without formatting options.

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The result? Even the best-designed HTML e-mail signature generated by gSignature loses its formatting. Graphics are not displayed, colors disappear, and the layout becomes distorted. Instead of professional communication, customers see a raw string of text that can negatively affect your company's image.

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💡 How to prevent this? Here is a proven solution:

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✅ Create autoresponders from your computer

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To maintain consistency and aesthetics:

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• Log in to your Gmail account from your computer's web browser.
• Set up your autoresponder using the “rich text” editor (advanced formatting).
• Make sure your message already includes the appropriate HTML e-mail signature – preferably pasted from gSignature or added automatically.

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This is the easiest way to make your autoresponders look as good as your everyday business messages.

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🔒 Want 100% certainty? Choose gSignature in server-side mode

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If you want full control and absolute visual consistency – regardless of whether your employee is using a phone, tablet, browser or setting up an out-of-office message – use gSignature in server-side mode.

This ensures that:

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• E-mail signatures are added automatically on the Google Workspace server – regardless of the device and e-mail client.
• Even autoresponders, emails from mobile phones or sent by people who are out of the office always contain an up-to-date, consistent e-mail signature.
• You can define different signatures for different departments, roles or seasonal campaigns without the risk of anything getting mixed up.

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🌴 Professional communication even on vacation

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Vacation should not be an excuse for chaotic email communication. When your company uses gSignature:

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• You no longer have to explain to employees how to paste HTML into an autoresponder.
• You don't have to worry about whether a message looks different on a phone than on a computer.
• You can be sure that every response – even an automatic one – is professional, aesthetically pleasing, and consistent with your brand image.

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🧭 How to take care of your e-mail signature in an autoresponder?

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Problem Solution

Out-of-office message sent from a phone loses formatting Set up your autoresponder from your computer in rich text mode

Autoresponder without a signature or with broken HTML code Use gSignature in server-side mode

Inconsistent holiday communication Implement central management of e-mail signatures for the entire company

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✉️ Take care of every detail. Even your autoresponder says something about your brand.

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See how gSignature can help your company maintain professionalism 24/7 – even when you're offline.

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